Noel Service Guarantee for Non-Festive Period

We thank all our customers for their valuable support and we will continuously strive for better customer satisfaction. Our service guarantee entails free replacements for feedbacks received before 5.00pm (weekdays) or 12.00pm (Saturdays) on the day of delivery.

This guarantee applies to feedback received within 12 working hours from receipt of flowers and fruits, and 48 working hours for non-perishable gifts. Refunds for non-perishable items will be made at the discretion of the management.

Noel Service Guarantee for Festive Period (Chinese New Year, Hari Raya, Deepavali, Christmas)

Have a peace of mind with our quality guarantee. We will refund 5 times the price of any spoilt food products or 50% of the hamper value, whichever is lower. This guarantee is valid for food hampers delivered within Singapore

You can also be assured of prompt delivery (within 3 working days for standard hampers and 4 working days for specially-packed hampers) from the date of order confirmation.